Returns

Do you offer refunds?

Yes, if your purchase was from this website.

If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within 14 days of receipt for a full refund. Please be aware that we will not refund the return postage costs are there is no error on our part.

Should you need to return your headphones for a refund, please complete the Returns form on this website.

You can also return your purchase to us within 30 days of the date you received the item if it is faulty, has been damaged during delivery, has been incorrectly advertised or isn't what you ordered.

How do I return an item?

Should you need to return your headphones for repair or replacement, please complete the Warranty Claim form on this website.